Merchant Reviews

Merchant Reviews
dura-toner.com: Store  

114 Excellent 44 Good 8 OK 1 Bad 2 Awful  

173 Total Responses
 


Order: 7609
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
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Order: 7544
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:

Order: 7469
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body: Good Job

Order: 7456
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: made it easy and affordable.

Order: 7435
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
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Order: 7356
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order: 7275
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: VERY happy with DuraToner. Will do business again!

Order: 7178
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 7138
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Very User Friendly. Would recommend to other and have already purchased again. Very Satisfied!!!!!!!!

Order: 7027
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 7003
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: Delivered promptly. Easy to order. Seems fine, so far.

Order: 6970
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: OK
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Order: 6942
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:

Order: 6905
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I will do business with this merchant again.Great prices, great service, fast delivery.

Order: 6760
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 6725
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body:

Order: 6660
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Not Rated
Title:
Body: MERCHANDISE WAS ON TIME WILL PATRONIZE AGAIN

Order: 6616
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: The cartridge was excellently priced, easy to purchase online, and delivery was just as described! Thanks.

Order: 6363
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
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Order: 6297
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This was one of the easiest purchases I have made on-line. The price was excellent. I checked eBay and Dura-Toners price was as good or better when shipping charges were added in. My purchase arrived in less than 48 hours and was packed securely. My fax machine was operational again in under two days for less than half the cost of purchasing the film locally.

Order: 6265
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 6251
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: OK
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Order: 6244
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great Company to do business with!

Order: 6207
Rating: OK
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: OK
Customer Service Rating: OK
Title:
Body:

Order: 6183
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: DURATONA HAS EXCEEDED MY EXPECTATIONS ON THE TWO ORDERS IVE PLACED WITH THEM. I LOOK FORWARD TO DOING BUSINESS WITH THEM IN THE NEAR FUTURE.

Order: 6174
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 6105
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
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Order: 6078
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great product at a great price deliver quickly. Good Job.

Order: 6052
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 6023
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Excellent service at excellent price. Will shop again

Order: 5999
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great price, safe packaging, super fast delivery, items are as advertised and work perfectly. Couldnt be more pleased. Thank you! Will buy from DuraToner again.

Order: 5974
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This is my second purchase from Duratoner. As with my first purchase, the merchandise was deliverd on time and in perfect condition. Durotoner continues to offer the most competive pricing - as much as 50% less than the competition - for the products I need to run my business.

Order: 5900
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: The only negative I have is related to the previous product I bought from them one year ago but just installed. This is the 2nd toner cartridge Ive bought from them. The first one which I just installed in the printer, is somewhat noisy, much more so than the one it replaced. They did not respond to my question regarding what to do about that, if anything. I would think they are experts in this technology. Maybe they never saw my comment. If so, why ask for comments? The comment was printed on the shipping document so maybe it was provided for shipping instructions. Who knows? My two old HP printers have been using Canon cartridges, EP-P types, for years. These have been quiet and reliable. I havent installed the cartridge just received yet. The existing one has a little more life left in it. For the price, I can stand the noise. But if it indicates a problem is coming, I would like to know. The grinding sounds indicate parts under stress. How long will they last?

Order: 5822
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 5695
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:

Order: 5673
Rating: OK
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: OK
Customer Service Rating: OK
Title:
Body: good job, have worked with them before and had very good success, good prices

Order: 5651
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
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Order: 5602
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Awful
Title:
Body: Bought toner and drum cartridges for printers, prices are great. Items were very well packed in nice boxes. My printout of the order had no date on it and I received no confirmation email, so not sure if it arrived when stated. I called the toll free number to make sure my order went through but no one answered. I emailed for a confirmation and again, no answer. Because the items were as stated and professionally packaged, I would recommend them, but the lack of customer service may be an issue if you have a problem.

Order: 5527
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I havent used the product yet but, if it meets or exceeds its life expectancy, I will continue to purchase from this merchant for my office needs.

Order: 5510
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Bad
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body: Ships only via UPS. I would prefer my packages NOT delivered to my door, as they sometimes get stolen. Customer service was great. - Dayton - Fri. 11/26/2004 @ 11:55:55

Order: 5357
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 5302
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body: Ordered a copier toner cartridge on-line. Received e-mail confirmation and the cartridge shortly thereafter. It was a great price and is working great.

Order: 5271
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: After I ordered the new drum for my laser printer Duratoner provided UPS tracking so that I knew when the package would arrive. The package arrived on the date stated and in good condition. My printer is now working like new. I have since recommended Duratoner to a family member as an excellant source of office products via the internet.

Order: 5207
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 5156
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Ordering was easy, and the items were shipped promptly. I will do business with Dura-Toner again.

Order: 5115
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 5057
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: I compared Dura-toners prices on toner cartridges to dozens of competitors and they were the most competitive for my particular laser printer. It was easy to navigate their website and place my order. I received notification of shipping via email and the product was at my door a few days later. I would definitely recommend this Merchant.

Order: 5037
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: A great place to shop!! Was pleasantly surprised to be able to find the cartridge I needed very easy and the price was cheaper than anywhere else I have checked. Cartridge was received in only 4 days from the day I ordered. This was 3 days sooner than expected. Will DEFINATLY order from here again!!!

Order: 4978
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 4917
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body: Im a first time buyer from Duratoner and found the process to be very simple and I received my cartridges in good shape in about 3 days. Compared to buying these at the office supply stores, the savings is about 50%.

Order: 4814
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Quality was great, delivery faster than promised.

Order: 4764
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Bad
Title:
Body: I sent an e-mail after a week of not know where my shipment was,and ask to when it might come. So Far I have only been able to see that it has been ship, but no tracking or answer from the company to when I might get it.

Order: 4763
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Excellent price, quick delivery. Would buy here again.

Order: 4744
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: I was very satisfied with my purchace. The web site is easy to navigate. I was surprised when our order arrived so soon after placing the order.

Order: 4742
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Excellent price, received when expected. Will check here when I need toner.

Order: 4740
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great price, very fast delivery. Toner catridge working very well.

Order: 4653
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
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Order: 4529
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I have only had the opportunity to use one of the toner cartridges I purchased so far but I could not tell any difference in print between it and the original Minolta cartridge. Im anxious to use the others to see how the quality compares. I was able to save money by purchasing a package which included all 4 toners (3 colors, black).

Order: 4466
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body: Installation instructions should be clearer. Otherwise this was a super, super value and very fast delivery. Thank you!

Order: 4459
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
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Order: 4241
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Not Rated
Title:
Body:

Order: 4221
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This was a most pleasant shopping experience. I found what I wanted on the website quickly. My order was processed without incident and delivered very quickly, even with the default ground delivery option. When I had a question soon after I ordered, but before delivery, I telephoned. I got a representative right away who offered me some choices (if I wanted to switch shipping options). I havent used the product yet, so I cant comment on it, but its guaranteed and I assume, considering the service so far, that their guarantee will be honored without question. I recommend them.

Order: 4170
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
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Order: 4041
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body:

Order: 4019
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Quick shipping, sent just what I ordered, would order from again.

Order: 3924
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: It was easy to order and the customer service (via the internet) was very helpful. - Thank you.

Order: 3915
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Excellent product, excellent service. Will do business again.

Order: 3895
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: My Xerox toner cartridge arrived in good, working condition. The price was VERY right (main factor in choosing this merchant). Overall I was satisfied and will re-order from them. However if you need the mdse NOW, you should consider using the overnight or rush delivery option, as it took 8 days from placement of order until arrival at my home (which was within the parameters stated on the website -- ordered on Thurs. night, mailed Monday, arrived Friday).

Order: 3893
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body:

Order: 3824
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order: 3774
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body:

Order: 3735
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order: 3717
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I was plesed with the ease of finding the product that I wanted on their site and then the ease of ordering it. I had been surfing for several days trying to find this type of product so was tickled to find their site. The delivery was very prompt.

Order: 3693
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body: No problems, prompt service, fast delivery.

Order: 3634
Rating: OK
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: OK
Customer Service Rating: OK
Title:
Body:

Order: 3294
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This merchant is a credit to all merchants. More should trat customers as they do. A 5 is not a high enough rating for them. I would personally recommend them to anyone, anytime, anywhere for the service and the availability of products. GOOD CONNECTION YAHOO! Get more merchants like this one. CANNOT BE BEAT!

Order: 3201
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: It was easy to search for the toner I needed. The price was great Shipping was reasonable The correct toner cartridge arrived on time. Cartidge seems to be working fine. Duratoner met all my expectations for a good, competitive on-line merchant. I will order from them again if they remain cost competitive. FJK - Portland, OR

Order: 3180
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:

Order: 3069
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order: 3051
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Very good experience!

Order: 3036
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order: 2968
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:

Order: 2924
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:

Order: 2921
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: this was a purchase that came through with flying colors and I will continue to use this merchant he provided quality goods.I recieved items as was promised.

Order: 2915
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: After making our order, a gentleman even called me right back to inform us that one of the items was on back order. I appreciate the courtesy and will buy from this company again.

Order: 2880
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: If you are comfortable with a pretty automated system, this shop is top notch! Toner recd quickly, it is as described, and so far the results with it are perfect (100 pages). Seller did send a few emails to let me know my order had been received, and then shipped. In short - I will gladly buy my toner here again!

Order: 2826
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Seamless ordering and prompt delivery.

Order: 2684
Rating: Good
Comments: Price Rating: Not Rated
Shipping Options Rating: Not Rated
Delivery Rating: Not Rated
Ease Of Purchase Rating: Not Rated
Customer Service Rating: Not Rated
Title:
Body: Good price, easy purchase, immediate shipping, easy and reasonable delivery. Only quibble: When I opened the box, it got toner powder all over the room. I hadnt realized that this was a recycled product, and I certainly expected better packaging. Not sure Id buy from them again. But if you know what youre getting, its fine.

Order: 2680
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order: 2598
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:

Order: 2502
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body:

Order: 2497
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body:

Order: 2460
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Initial order received in poor condition and short one cartridge, even though the invoice said it was shipped, however upon contacting customer service, they promptly sent out a replacement for the defective cartridge and the cartridge I was shorted. Very pleasant to deal with on the phone and have had no problems with the replacement cartridges they sent out promptly.

Order: 2405
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body: toner was good value with excellent pricing. I did not rate customer service since I did not have to contact them.

Order: 2340
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body: Dont know about the quality/usability of the recycled toner, yet, but ordering was easy, shipment arrived on time.

Order: 2333
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order: 2302
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: OK
Title:
Body:

Order: 2296
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order: 2247
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order: 2230
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I would not hesitate for a second to again do business with this fine company, Dura-Toner.com. The entire experience went without a flaw. They made it all very easy. A good company that has a good product that was well packaged for shipping and good service without paying high prices. That is a pretty good deal in my book. Bob Maitland, FL

Order: 2173
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: My first e-purchase for a toner...and it was excellent in price, product and ship - Thanks, Dr. Nel

Order: 2067
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I havent tried the refurbished toner cartridges yet since a few shakes of the old one is still keeping me going. If the product is ok then I will be really happy with Duratoner. I placed the order through Yahoo and just one or two days later was surprised to see this big box in front of my door. Delivery was great, prices were the best that I could find, and since my cartrige comes with a built in drum I was able to order a cartrige with a new drum for only a few dollars more than other toner replacement companies charged for cartridges.

Order: 2050
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:

Order: 1997
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Fast, professional service and product. I was very pleased and would buy from them again!

Order: 1919
Rating: OK
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: The price was fantastic, and it was delivered on time. My only problem with this purchase is that after switching drums, I noticed a distinct decrease in the intensity of ink. I then bought a new toner cartridge and saw no improvement.

Order: 1840
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order: 1835
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:

Order: 1829
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:

Order: 1823
Rating: Bad
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: Everything was great, product was easy to purchase, got the invoice, was sent and arrived as expected. But it was broken and i had to glue it to get it to work and the toner cartridges outside was bathed in toner, making it a complete mess.

Order: 1800
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Ordering was easy, delivery was very quick and the price was good.

Order: 1785
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order: 1762
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Arrived fast & well-packaged -- performs perfectly so far.

Order: 1697
Rating: Awful
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Awful
Title:
Body: Poor quality toner cartridge for HP 2200d. Customer service never contacted me back


ANSWER: WE ARE SO SORRY ABOUT SITUATION AT THE TIME. WE DID DISCUSS ABOUT TONER AND IT WAS BAD SO WE DID GIVE YOU MONEY BACK TO YOUR CREDIT CARD.
ONCE AGAIN SO SORRY ABOUT NOT GET BACK TO YOU RIGHT AWAY
.


Order: 1672
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I ordered a Duratoner (refurbished)cartridge for a Canon copier. The price was about 50% less than that quoted for a new cartridge. I received it two days later, installed it, and after several days of use, can detect no performance difference between this cartridge and the original that came with the copier. I hesitated to place this order but am glad I tried it. Ill look to Duratoner first for future toner orderders.

Order: 1671
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: OK
Title:
Body: No problems with purchasese or delivery. Products presentation is satisfactory and have had no problems with quality on product used to date.

Order: 1621
Rating: Awful
Comments: Price Rating: Awful
Shipping Options Rating: Not Rated
Delivery Rating: Awful
Ease Of Purchase Rating: Awful
Customer Service Rating: Awful
Title:
Body: Well, outside of being overpriced..I also paid for 2nd day air but the product didnt arrive until 4-5 days later, when I notified Duratoner about this they Blamed their shipper,and said I wasnt entitled to a refund on the 2nd air that I paid for. Im not responbible for Their shipper THEY ARE, My Invoice reads from Dura-Toner.Thats who I Paid and did business with. I hope this WARNS other potential Consumers out there. LOL !

ANSWER: PLEASE DO READ OUR AND UPS SHIPPING POLICY
You ordered something on Thursday and paid shipping charge 2 days, You will not get it until Monday
Once Again Business day means Monday ~ Friday to us and UPS
NOTE: THIS KIND OF FEEDBACK REALLY HURTS OUR BUSINESS.


Order: 1599
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:

Order: 1545
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:

Order: 1507
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order: 1501
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: for a first time experience, I was completely satisfied; I would use them again

Order: 1497
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Quick shipment and great prices. would highly recommend to anyone and will definetly purchase from again for all my toner supplies.

Order: 1463
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:

Order: 1452
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:

Order: 1384
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Bad
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: First time purchase. No big problems, but it took 7-10 days from order to delivery.

Order: 1340
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Bad
Title:
Body: Product arrived as promised. Would have expected an email with an order confirmation upon ordering. Other than that, good online shopping experience.

Order: 1293
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body: WE HAD A PROBLEM WITH THE PRODUCT BUT WHEN I CALLED I WAS GREETED CURTEOUSLY, PROBLEM EXPLAINED, PROMPT REUTRN LABEL SENT. THIS GENERATED A NEW ORDER FROM ME AT WHICH TIME THE GENTLEMAN GAVE ME FREE SHIPPING. i DON[T HAVE EVERYTHING YET BUT IF IT FAILS I WILL FEEL FREE TO CALL THEM Bck

Order: 1193
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body:

Order: 1177
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:

Order: 1154
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Ordered Brother DR250. The first one made a very poor image. I called and the item was replaced and sent at no cost.

Order: 1138
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:

Order: 1132
Rating: OK
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

Order: 1084
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I ordered a refurbished drum for an NEC Superscript 870. The initial drum arrived but it was broken. One phone call to Duratoner solved the problem. They immediately shipped a replacement unit without any questions or hassles. Included in the second shipment was an RMA and a return shipping label for UPS. This is what I would define as EXCELLENT customer service. I hope they are successful at building a profitable business. They deserve it. Regards, Damian in Seattle

Order: 1062
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: very helpful when i called to check on delivery status of my purchase. would use them again.

Order: 945
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Had the best price. Came in a reasonable amount of time - about 1 week or so. Toner Cartride was packed very well with lots of padding.

Order: 930
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body:

Order: 830
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Not Rated
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body: Well packaged and a quick delivery.

Order: 721
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title: Duratoner Canon PC-25 Ink Cartridge
Body: I am very satisfied with all aspects of the company. Service was good and the product was acceptable.

Order: 681
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: Duratoner Printer Supplies
Body: To be brief, it was extremely simple, and despite the very low cost of shipping, arrived quickly and without event. The price was the lowest I could find on toner for my printer and was over half of what the manufacturer asks for the product. I would recommend this site without hesitation.

Order: 605
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: Excellent
Body: Quick & easy ordering with receipt in a few days!

Order: 567
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: Very Pleased
Body: Ordering from Duratoner is something I have just begun to do. Their price was outstanding and they shipped same day showing a great response time and comitment to customer needs. I will use Duratoner again! Bryan L. Schouest

Order: 551
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: Duratoner Review
Body: Everything was great. Price was real good and it shipped quickly.

Order: 546
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title: Duratoner Replacement Laser Toner Review
Body: Cheapest replacement cartridges I found on the net. Quick Delivery.

Order: 524
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Bad
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title: Good customer Service
Body: Shipped the wrong QTY at the beginning. I called the customer Service and they fix the problem right away with no additional charge for shipping. Good people.

Order: 522
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title: excellent company to buy from
Body: excellent product and excellent price, they had an item that was very hard to find

Order: 516
Rating: Good

Order: 512
Rating: Good

Order: 499
Rating: OK
Comments: Product substition. OK but would have like to be ask.

Order: 498
Rating: Excellent